Remote Infrastructure Management
Remote infrastructure management (RIM) is the remote management of information technology (IT) infrastructure. This can comprise the management of computer hardware and software, servers, such as workstations (desktops, laptops, notebooks, etc.), network devices, storage devices, IT security devices, etc. of a company.
Applications play a major role in any IT Company. Employees to share applications and access company applications on and off-site. All these applications deployed on Server platform. VS Infotech offers Remote Infrastructure Management solution by understanding the applications requirement, its usage pattern, Needs of resources, by identifying the suitable platform/technology, by crafting appropriate architecture based on customer actual needs & by considering future scalability/Expansion.
Major sub-services included in RIM are:
- Service desk / Help desk
- Proactive monitoring of server and network devices
- Workstation management
- Server Management
- Storage management
- Application support
- IT security Management and database management.